Behavioral Health

Last Updated: January 2, 2023 at 8:42 pm

Behavioral Health Services

If you need help with a mental health or substance abuse problem you can get counseling, psychiatric medication, and supportive services through a contracted BCBSAZ Health Choice Pathway (HMO D-SNP) behavioral health provider. Please refer to your Evidence of Coverage for covered services and your Provider Directory for a listing of contracted behavioral health providers.

If you need assistance finding a behavioral health provider or need help getting services, please contact Member Services at  1-800-656-8991, TTY 711, 8 a.m. – 8 p.m., 7 days a week. BCBSAZ Health Choice Pathway also has experienced behavioral health Case Managers that can help you find services.

What can cause behavioral health issues?

Some personal problems can affect your health. Personal problems can also affect your family. Stress, depression, anxiety, drug or alcohol use, or other mental health issues could cause these health problems. Services that can help you with your mental health are called behavioral health services.

Why get help?

It is important to seek help. If you are worried about your well-being or that of someone close to you, take time to get some help. If it becomes hard to deal with things on your own or if you feel stressed by life, it may be time to get help.

Who can help?

Behavioral health experts can help you. They will work to understand your needs and set up the right treatment for you. Getting treatment can make your life better. It can help change your feelings.

People who work in the behavioral health field can help you reach your recovery by trying to understand your needs and setting up the right treatment. Getting treatment can help you change your thoughts, feelings, and actions. It can help you stop the use of alcohol, drugs, or gambling. It can help you make your life better through support and counseling.

How do I get help 

If you need help, a Health Choice Behavioral Health Case Manager can assist you with referrals and appointments. Please call us at 1-800-656-8991, TTY 711, 8 a.m. – 8 p.m., 7 days a week, and ask for a Behavioral Health Case Manager.

Crisis Help

If you are having an emotional crisis or know someone who is at risk of physical harm, hurting themselves or someone else, call the Behavioral Health Crisis Hotline immediately. The county crisis lines are available 24 hours a day, 7 days a week.

Arizona Crisis Hotline 1-844-534-HOPE (4673)
National Suicide and Crisis Lifeline 988


Maricopa County 1-800-631-1314 or 602-222-9444
Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz, and Yuma counties 1-866-495-6735
Apache, Coconino, Gila, Mohave, Navajo, and Yavapai counties 1-877-756-4090
Pascua Yauqi TRBHA – Tucson Area 520-879-6060 (weekdays)
520-591-7206 (weekends)
Pascua Yauqi TRBHA – Guadalupe Area 480-768-2000 (weekdays)
480-736-4943 (weekends)
Gila River TRBHA 1-800-259-3449
Navajo TRBHA
Please go to your local Indian Health Services Hospital for help, call 911, or your PCP.
White Mountain Apache TRBHA 928-338-4811

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