Members

Supplemental Benefits

Last Updated: October 11, 2023 at 2:53 pm

These extra benefits are available at no additional cost to BCBSAZ Health Choice Pathway (HMO D-SNP) members!

Questions about these extra benefits? We’re here to help. Call Member Services at 1-800-656-8991, TTY 711, 8 a.m. to 8 p.m., 7 days a week.
Check your Evidence of Coverage to see exactly what is covered.

Supplemental Benefits flier

2023  English
(Updated - 09/30/2022 03:49 PM)
| Spanish
(Updated - 09/30/2022 03:49 PM)

2024  English | Spanish

2023 You receive a $4,000 allowance every year towards preventive and comprehensive dental services like dentures, crowns, fillings, extractions, and endodontics. Other covered services include: 2 oral exams every year; 2 x-rays every year; 2 cleanings every year; 1 fluoride treatment every year. For help finding a dental provider, contact Member Services.
2024 You receive a $4,000 allowance every year towards comprehensive dental services like dentures, bridges, crowns, fillings, extractions, and endodontics. Other covered services include: no maximum amount for preventative services, 2 oral exams every year; 2 x-rays every year; 2 cleanings every year; 1 fluoride treatment every year. For help finding a dental provider, contact Member Services.
2024

$0 copay

Our plan provides a prepaid Visa® debit card that helps reduce your out-of-pocket expenses for dental, vision, and hearing services.
With an annual maximum limit of  $1,000, you can allocate your benefit dollars as needed across these services. Any unused benefit dollars expire at the end of the year. It’s important to note that this benefit is not a substitute for supplemental dental, vision, or hearing benefits, but rather a way to offset certain expenses. To ensure coverage, please receive supplemental dental, vision, and hearing services from a participating provider within the plan.

 

2023

The Silver&Fit® Program Fitness Benefit

BCBSAZ Health Choice Pathway knows how important fitness is to our members. During this unprecedented health crisis, we want to support you with additional resources to keep you on track. With the Silver&Fit fitness benefit, we’ve got Something for Everyone®, and is available right on the Silver&Fit website at SilverandFit.com.

The Silver&Fit Exercise & Healthy Aging Program provides you with the following services:

  • You will receive a fitness center membership.
  • Available fitness center types include full centers, basic coed centers, YMCAs, gender-specific centers, and exercise centers.
  • Fitness advisors at Silver&Fit contracted centers will introduce you to the fitness center and assist you with enrolling.

Fitness Center Program. Silver&Fit gives you access to more than 16,500 fitness center locations across the country with all basic gym features. Many fitness centers may also offer group classes for older adults.

Get Started Program: By answering a few questions on the Silver&Fit website about your fitness goals, you will receive a customized exercise plan including instructions on how to get started and suggested online workout videos.

Home Fitness Kit. If you like to work out at home, you are eligible to receive one home fitness kit per benefit year from a variety of fitness categories.

Also, please remember these other helpful Silver&Fit resources:

  • Mobile App with Fitness On-Demand Exercise Videos
  • Fitness Activity Tracking
  • Healthy Aging Coaching

For more information, or to register, please call Silver&Fit Customer Service at 1-877-427-4788, TTY: 711, Monday – Friday, 8 a.m. to 9 p.m. EST.

Silver&Fit Program Flier
English
(Updated - 01/01/2022 07:27 AM)
| Spanish
(Updated - 01/01/2022 07:28 AM)


The Silver&Fit program is provided by American Specialty Health Fitness, Inc., a subsidiary of American Specialty Health Incorporated (ASH).  All programs and services are not available in all areas.  Silver&Fit, Something for Everyone, and the Silver&Fit logo are trademarks of ASH and used with permission herein.  Limitations and restrictions may apply.  Other names and logos may be trademarks of their respective owners.  Kits are subject to change.  Participating facilities and fitness chains may vary by location and are subject to change.

2024

With SilverSneakers®, is more than a traditional fitness program. It’s an opportunity to improve your health, gain confidence and connect with your community.

At the gym:

  • Many locations all around the country.1
  • You can sign up at multiple locations, whenever you want.
  • There are classes for all skill levels and abilities.2

At home:

  • SilverSneakers LIVE online classes and workshops led by specially trained instructors, happening every day.
  • SilverSneakers On-Demand videos that you can watch anytime.
  • Use the SilverSneakers GO mobile app for personalized resources, changing workout plans and more.

In your community:

  • Get active outside of traditional gyms at recreation centers, parks and other neighborhood locations.
  • Enjoy access to online GetSetUp3 classes on topics like cooking and nutrition, technology and brain games.

After January 1, 2024, make a free online account at SilverSneakers.com to see your Member ID and all the things you can use in the program without paying extra.

For additional questions, go to SilverSneakers.com or call 1-888-423-4632, TTY: 711, Monday through Friday, 8 a.m. to 8 p.m. ET.

Footnotes:

  1. Participating locations (“PL”) are not owned or operated by Tivity Health, Inc. or its affiliates. Use of PL facilities and amenities is limited to terms and conditions of PL basic membership. Facilities and amenities vary by PL.
  2. Membership includes SilverSneakers instructor-led group fitness classes. Some locations offer members additional classes. Classes vary by location.
  3. GetSetUp is a third-party service provider and is not owned or operated by Tivity Health, Inc. (“Tivity”) or its affiliates. Users must have internet service to access GetSetUp service. Internet service charges are responsibility of user. Charges may apply for access to certain GetSetUp classes or functionality.

SilverSneakers and the SilverSneakers shoe logotype are registered trademarks of Tivity Health, Inc. © 2023 Tivity Health, Inc. All rights reserved.

 

2023  You receive a $2,500 allowance every year for hearing aids, for both ears combined, 1 evaluation/fitting every year, and 1 routine hearing exam every year. For help finding a hearing provider, contact Member Services.
2024  You receive a $2,500 allowance every year for hearing aids, for both ears combined. $0 copay for 1 evaluation/fitting every year, and 1 routine hearing exam every year. For help finding a hearing provider, contact Member Services.
2023 Not covered
2024 – New benefit for 2024 

You have a $900 annual maximum combined allowance each year between In-Home Support Services, Home and Bathroom Safety Devices and Modifications, Support for Caregivers of Enrollees (Respite Care), and Home Repairs.

$0 copay for In-Home Support Services – Prior authorization may be required
Members have access to in-home support services, including cleaning, household chores, meal preparation, errands, light yard work, and assistance with other instrumental activities of daily living.

$0 copay for Home and Bathroom Safety Devices and Modifications.
This benefit will include temporary home modifications including ramps and adding grab bars and safety rails in the shower.

$0 copay for Support for Caregivers of Enrollees (Respite Care).

$0 copay for Home Repairs.
This benefit will include widening of hallways or doorways, permanent mobility ramps, easy use doorknobs and faucets. To qualify for this benefit, you must be actively engaged with BCBSAZ Health Choice Pathway care management and have one or more of the following qualifying chronic conditions:

  • Chronic heart failure (CHF)
  • Chronic lung disorders
  • Diabetes
  • Post-Acute Sequelae of SARS CoV-2 infection (PASC)/Long COVID
2023 

You receive a $380 allowance every 3 months towards over-the-counter health items such as toothpaste, bandages, antacid, sunscreen, cold medicine, pain relievers, and much more!

Any unused benefit amount will roll over from the previous quarter however, it will expire in the following quarter if unused. The rollover dollars will be applied before the current period benefit amount. Members will never have more than twice their benefit to spend in any one quarter. Please note, any unused benefit amount from quarter 4 (October, November, December) will not carry over to the next plan year.

2024 

See 2024 Over-the-Counter (OTC) Healthy Food and Produce Card for coverage information

2023 OTC Catalog/Catálogo de Productos de Venta Libre (OTC)
(Updated - 02/16/2023 11:05 PM)

2024 – Increased from 2023

$0 copay for $600 every 3 months combined allowance for OTC products and Healthy Food and Produce. With this benefit, you’ll get a credit loaded to your Visa Debit Card each quarter to pay for covered groceries and OTC items.

Covered items include:

  • Healthy foods like fruits, vegetables, meat, seafood, dairy products,
    water, and more.
  • Brand-name and generic OTC products, like vitamins, pain relievers,
    toothpaste, cough drops, and more.

Maximum plan benefit coverage amount carries forward to the next quarter if it is unused, however, it will expire in the following quarter if unused. The rollover dollars will be applied before the current period benefit amount. A member will never have more than twice their benefit to spend in any one quarter. Any unused benefit amount from quarter 4 (October, November, December) will not carry over to the next plan year.

2024 OTC Catalog 
English
(Updated - 10/05/2023 03:54 PM)
 
Spanish
(Updated - 10/05/2023 03:55 PM)

2023  Not Covered 
2024 – New benefit for 2024 

$0 copay 

Personal emergency response system (PERS), also known as medical alert systems, provide continuous in-home and mobile monitoring to aging and at-risk populations.

PERS allows members to call for assistance 24/7, whether at home or on the go.

  • Members are immediately connected with professionally trained
    operators who quickly assess the nature of a call and coordinate
    appropriate assistance.
  • A member experiencing a medical emergency presses a button to
    speak with an operator who immediately coordinates emergency
    dispatch.
2023  Not Covered 
2024 – New benefit for 2024 

$0 copay for 12 treatments every year

This benefit is in addition to the Medicare-covered Acupuncture. Benefit includes coverage for supplemental coverage for evaluation and management, acupuncture and acupressure, modalities, and therapeutic procedures for treatment of pain syndromes, musculoskeletal conditions, and nausea not covered by Medicare. Acupuncture services are delivered by participating American Specialty Health (ASH) providers.

2023  Not Covered 
2024 – New benefit for 2024 

$0 copay for 12 visits every year

This benefit is in addition to the Medicare-covered Chiropractic services. Supplemental coverage for evaluation and management, X-ray examination, chiropractic manipulative therapy, modalities, therapeutic procedures, and physical rehabilitation for musculoskeletal conditions of the spine & extremities. Chiropractic services are provided by a Doctor of Chiropractic – DC (“Chiropractor”). Chiropractic services are delivered by participating American Specialty Health (ASH) providers.

2023  Not Covered 
2024 – New benefit for 2024 

$0 copay for 6 visits every year

Includes Supplemental Benefit Coverage for preventive clinical services for the skin of the foot and toenail care, including removal of corns and calluses, nail trimming, and preventive foot hygiene. Routine Foot Care services are provided by a Doctor of Podiatric Medicine – DPM (“Podiatrist”). Podiatry services are delivered by participating American Specialty Health (ASH) providers.

  2023 2024
Food and Produce Card

If eligible, our plan offers a prepaid Visa® debit card with a limit of $30 or $100 dollars per month to help cover the cost of healthy food items. For a complete list of items, please refer to the Evidence of Coverage (EOC), Chapter 4, Section 2.1.

Not covered under SSBCI – See 2024 Over-the-Counter (OTC) Healthy Food and Produce Card for coverage information

Dental, Vision, and Hearing Flex Card

If eligible, our plan offers a prepaid Visa® debit card with a combined annual limit of $1,000 to help reduce your out-of-pocket expenses for dental, vision, and hearing services. Your benefit dollars may be spent between dental, vision, and hearing as you see fit. Any unused benefit dollars will expire at the end of the year. This benefit is not a replacement for dental, vision, or hearing benefits and is designed to help offset certain expenses. See Evidence of Coverage, Chapter 4, Section 2.1, Benefit chart for additional information regarding this benefit and information regarding supplemental dental, vision, or hearing benefit limitations and maxes.

Not covered under SSBCI – See 2024 Dental, Vision, and Hearing Flex Card section for 2024 coverage

Lodging and Utilities Flex Card

If eligible, our plan offers a prepaid Visa® debit card with a limit of up to $1,000 per year to help cover the cost of lodging after an eligible inpatient stay and certain utilities (electric, gas, sanitary, water, and/or telephone service).

Any unused Flex Card benefit dollars will expire at the end of the year. This benefit is for your use only, may not be sold or transferred, and has no cash value.

If eligible, our plan offers a prepaid Visa® debit card with a limit of up to $1,000 per year to help cover the cost of lodging after an eligible inpatient stay and certain utilities (electric, gas, sanitary, water, and/or telephone service).

To qualify, you must be actively engaged with BCBSAZ Health Choice Pathway care management and have qualifying chronic conditions: Complications from prediabetes
or diabetes and/or recent hospitalization for diabetes or a medical condition worsened by pre-diabetes or
diabetes.

Any unused Flex Card benefit dollars will expire at the end of the year. The funds are intended for temporary accommodation following a qualifying inpatient hospital stay, rather than being allocated for rental or mortgage assistance. This benefit is for your use only, may not be sold or transferred, and has no cash value.

2023  Not Covered 
2024 – New benefit for 2024 

$0 copay for 6 visits every year

Supplemental coverage for therapeutic massage, including assessment, massage, or soft tissue work for treatment of myofascial conditions, musculoskeletal injuries, and pain syndromes. Therapeutic Massage services are provided by licensed providers of massage including licensed massage therapists – LMT, and can also be provided by physical therapists. Therapeutic massage services are delivered by participating American Specialty
Health (ASH) providers.

2023  You receive up to 36 additional one-way transportation trips every calendar year. If you need transportation to and from plan-approved locations, including medical appointments, call 1-888-418-0903, TTY: 711, 24 hours a day, 7 days a week. Please call 72 hours before your appointment to schedule transportation. If you have an urgent medical need, please call to arrange transportation. For emergency medical needs, please call 911.
2024 – Increased from 2023 You receive up to 48 additional one-way transportation trips every calendar year. If you need transportation to and from plan-approved locations, including medical appointments, call 1-888-418-0903, TTY: 711, 24 hours a day, 7 days a week. Please call 72 hours before your appointment to schedule transportation. If you have an urgent medical need, please call to arrange transportation. For emergency medical needs, please call 911.

Telehealth Flyer
English
(Updated - 09/19/2023 07:13 PM)
| Spanish

You can talk to a primary care provider, specialist, or urgent care from the comfort of your own home 24 hours a day, 7 days a week. Not all medical conditions can be treated through virtual visits. Download the BlueCare Anywhere app today or visit bluecareanywhereaz.com to get started

2023 You receive a $450 allowance towards your choice of contacts and/or eyeglasses (lenses and frames) every year and 1 routine eye exam every year. For help finding a vision provider, contact Member Services.
2024 You receive a $450 allowance towards your choice of contacts and/or eyeglasses (lenses and frames) every year and $0 copay for 1 routine eye exam every year. For help finding a vision provider, contact Member Services.

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